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Chloe

Community Manager
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Chloe last won the day on August 12

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About Chloe

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  1. Chloe

    Minimap or map dont appear correctly

    Hi, @Hendry Have you already tried applying the fix to the Black names bug? The problem affects several visual elements and may be related: If it doesn't work, try using the Verify option in the launcher to restore the files and see if that fixes the problem.
  2. Chloe

    Claiming Donation Package

    Hi, @Treih Sometimes, the donation package takes a little while to arrive. If you have not received it in 24 hours, please create a ticket in the Account support section following the provided template.
  3. Chloe

    the npc of upgrade is missing to me

    Hello, @douglasnc2 Trisha appears when you advance a few dialogues in Candus city. Therefore you must finish all Rocco town first.
  4. Chloe

    lag in version 1.2

    We are aware of the lagg that exists since 1.2, and already planning a solution for that. Meanwhile, please be patient.
  5. Chloe

    Lost all secondary titles

    @Pherlaria The problem has been solved, thank you for your patience! Locking here!
  6. The winner of this edition is: @LoneRanger Congratulations!
  7. SERVER ONLINE During today's maintenance, we will finally welcome the version 1.2, Altar of Ashes. There is a lot of new content waiting for you, so we advise you to read the update thread to know more:
  8. This thread has been opened in order to centralize all discussions, questions and comments related to the update. Therefore, please don't create more threads related to the same topic in any other section of the forum. 1.2 UPDATE LINK:
  9. BURNING SOULWORKER EXCLUSIVE CLOSET Hello, Soulworkers! And welcome to our exclusive closet. Here you can find all the custom sets of our server, together with a brief explanation about how to get them. Take your time to choose your favorite costume!
  10. HOW TO FIX THE BLACK NAMES BUG Hello, Soulworkers! As you may have noticed, since version 1.2 (Altar of Ashes) there is a bug that turns the names of the NPCs black, and some visual elements (such as the map) does not work correctly. In this guide we explain how to solve the problem, it's very simple! You need to change your date-time format (Not the time-zone) to a format that uses AM/PM, such as the Japanese or format. To access this setting, open the Control Panel and navigate to “Clock, Language, and Region” and click “Region” or copy/paste the following to the top of the Control Panel: Control Panel\Clock, Language, and Region\Region You don't need to restart the system for the change to be applied, so you choose whether to keep the configuration or change it every time you play. If you are used to a time format that doesn't use AM / PM, you can configure the way in which the date, time and calendar is displayed on your system, in that same window. United States is also a valid configuration.
  11. Chloe

    VERSION 1.2 ALTAR OF ASHES

    ❝ Finally, the doors to the void are open. Prepare, Soulworkers, because this challenge will not be easy! ❞ Changelog ● Class advancement ● Altar of Void ● Innocent day dream ● Lucy ● New Level Packages ● Item Mall News ● Changes and Fixes ● Known issues ● IMPORTANT NOTE The long awaited class advancements for Jin Seipatsu and Iris Yuma are finally available! You can already get your advancement quest at level 57 on Grass Cover Camp and get the game changing improvements. Get ready, Soulworker, because you will need that power! Take a look! Jin Seipatsu Advancement Iris Yuma Advancement ❝ In the deepest part of the void, in a place where no one has ever set foot into… ”That” has been sleeping ❞ ❝ There lies YorhaKha, a huge mass of Desire sealed away in an ominous altar ❞ The Altar of Void is the latest endgame raid joining us. It can be accessed from its corresponding portal in Grass Cover Camp at level 60. Only those who are better prepared can be victorious and get new and powerful equipment, but it isn't going to be easy! Since, in addition to the high level of enemy power, you're not able to use active AR cards in the void. Good luck, you will need it! Void set (Unique) Disorder set (Legend) ◤ Raid Quest To be able to access Altar of Void from its corresponding portal in Grass Cover Camp, you need to complete all the main story in this city (and reach level 60). When you do, a red quest will appear at Tenebris. The quest is based on repeating episode 4 of Deadmeat Factory 3 times, and 3 times Golden Citadel. After that, you will need to buy an item at Yomi for the price of 10M of Zennies. Then you need to craft a purple sphere at Zenith. Once done, Altar of Void will be accessible. ◤ Custom drop We have added a custom drop to YorhaKha, each time you defeat it you're going to obtain: x 1~3 [BurningSW] Void Quartz Innocent Day Dream is a meme secondary raid that can be accesed from Golden Citadel at level 60. To open the portal, you need to complete all the main story quests in Grass Cover Camp and reach the maximum level. When those conditions are met, a red quest will appear at Tenebris (next to the Altar of Void quest) that will give you direct access to the Raid. The raid is limited to 5 daily entries. (We have planned to reverse engineer the Japanese exclusive Sky Clock Palace map in the future.) We present Lucy! A completely brand new customized NPC that can be found at Rocco Town. At the moment her functionality is limited, but will be expanded in the future once needed. ◤ Crafts Lucy has been designed to provide a wide variety of valuable items in exchange of certain materials. This is the list of the craftable items at the moment: [BurningSW] Void Servant (Fashion Qube) Energy Converter ◤ Shop Lucy also has a store where you can buy useful items that will ease your journey. This is the list of items in the store: [BurningSW] Zenny Burner Box Does it feel empty to you? Do you have any suggestion on items that could be added on Lucy's shop or crafts? Make sure to drop it on our [Suggestions] forum! SERVANTS OF THE VOID ❝ Can you hear the yearn for evil that resides on the deeps of the void? ❞ Set made by [Sully] Zenny burner A custom based RNG box that can be found at Lucy on Rocco Town for 5,000,000 ZN. List of prizes: Noah Hidden Energy Converter Enoch Hidden x5 Flash Perfume Shion Hidden x5 Iron Perfume Catherine Hidden x5 Lightning Perfume Noah x5 Vigor Perfume Enoch x5 Beast Perfume Shion x5 Blood Perfume Catherine Along with this new version, we decided to do a facelift to our level rewards. From now on, the packs will be received on the levels: 5, 10, 20, 30, 40 and 50. We have listened to your prayers! Energy Converter packs and SIN Brooches are coming! As well as the [EV] Class advancement costumes (with a permanent weapon skin), the class changing series costume and invisible clothes. SIN Brooches: Energy Converter 900 [BurningSW] Energy Converter x 10 8,000 [BurningSW] Energy Converter x 25 19,000 [BurningSW] Energy Converter x 50 36,000 Invisible Head 1,200 Invisible Costume 4,000 Invisible Gloves 1,200 Invisible Shoes 1,750 CHANGING SERIES COSTUME Price: 5.900 [EV] ADVANCEMENT COSTUME Price: 8.000 ◤ Changes and Fixes ● The sound bug has been fixed, voices are finally available again ● The brooch effect bug has been fixed ● The bulk crafting is available again at Zenith ● From now on, you can dismantle white, green, and blue equipment in bulk ● Casual raids have been completely revamped ● The Thing has been activated ● Lily buff ● Support for the screen ratio 21:9 ● The max FP has been set to 450 FP instead of 350 FP. ● The EXP and Zenny rate have been modified to x2 without FP and x3 with FP. ● The necessary experience to increase the rank in each level has been revamped ◤ Known issues ● Translations are missing colors/sizes. ● We have the infamous black name bug that's been since ever on the KR/JP servers, please read the important note if you're affected by it. ● As you can imagine we run short on testers, so there's several things still have to be fully and thoroughly tested by the community. We're going to be fully focused on fixing issues since the moment the update goes live. ◤ IMPORTANT NOTE Keep in mind that from this version you will need to use a time format that uses PM/AM to continue playing on our server. We explain how to do it in this thread:
  12. ❝ Hello SoulWorkers! Ever taken a picture so amazing that you felt that it would be a waste if you don't upload it to some contest? Yes? Good, because this is the contest where you're supposed to upload them! ❞ THEME - Journey to the void ❝ The doors to the void are finally open, it is the time to face the biggest challenge so far! ❞ To commemorate the arrival of this great update, the theme of this edition will be related to the new raid: Altar of Void. Be sure to gather good memories during your battle! PRIZES 5000 Photographer in-game title RULES Only one entry for person allowed. We reward originality, and copying from others will not be tolerated. Editing the images (filters, manipulating on editors) is not allowed. Cropping images is allowed. Only submissions and reservations are accepted in this thread. Contest will be open for submissions until 22/08/2018 0:00 (CEST) ■ Submission Template In-game character name Image title <Image> Brief description or sentence ■ Tips & Hints □ Press 'Scroll Lock' to disable your UI temporarily (until you press again). □ Type "/freecamera 1" in the chat to enable free cam mode. Move with W,A,S,D,Q,E, and right click. Type "/freecamera 0" to disable. □ Press 'X' to draw out your weapon. □ You can use skills in dungeons or District 6. Discussion Thread
  13. Chloe

    cann't login in the game any more

    As said in previous threads, the Login server is operational again, it's already possible to enter the game . Locking here!
  14. Chloe

    Wont let me log in

    The Login server is operational again, it's already possible to enter the game . Locking here!
  15. Chloe

    Can't log-in

    The Login server is operational again, it's already possible to enter the game . Locking here!
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