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Burning

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About Burning

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  1. Hello Soulworkers! Today is a very special day for us, it has been a year since we gave the first step on this adventure. An adventure where we have seen many faces, some of them familiar from the server start, some of them joined us recently, but it doesn't matter. Because each one of you is an important piece of Burning SoulWorker. It hasn't been a walk in the park for us: the infamous party bug, the annoying issue of cut-scenes with no voices, the mysterious Korean red letters, and a long list of problems we have surfaced during this year. We couldn't had made past it without you. Our main motivation to keep going. Everyone on the staff would like to thank you for being with us, supporting the server on our lowest and our highest moments. Thank you for bringing to life Burning Soulworker! In order to celebrate this endearing date during this whole weekend we're going to have a double experience and double drop event, moreover we're hosting unique forum events with unprecedented prizes! Check them [here] . Stay tuned on Discord for in-game events! And, login anytime during this weekend to receive an amazing anniversary present on Monday! And last but not least, we would like to have a very important announcement. We couldn't be here today without someone we didn't think we would find out a year ago. Someone who has helped us since the very first days, who's been taking care of the server when we slacked off, someone beloved by our community. That's no one else than @Sully! Today she's officially joining us as a part of the Burning SoulWorker staff, with the Community Manager role!
  2. SERVER ONLINE  During today's maintenance we will implement the Halloween event, setup the Halloween Item Mall sale and welcome a brand new set, the Demon set. Visit the following link for more information:
  3. Burning

    19/10/2018 - Zombie Invasion!

    Patch index ● Demon Lord Costume ● Halloween Item Mall sale ● Halloween Event The Demon Lord costume will be available in Item Mall from now on for all the characters. Now, you will have the opportunity to liberate your inner demon power! Price: 9.800 Gesture: Onmyoji Available for All the characters Visit our Item Mall to find many Halloween-themed items! The TRICKorTREAT! avatar set, and new spooky furniture for your house! Don't lose the opportunity to look like an evil and cute witch, an elegant vampire or a scary zombie! Price: 6.750 The Halloween Item Mall sale ends at 7/11/2018 The Halloween event finally starts! Get ready to kill zombie hoards and obtain amazing rewards, visit the following link for more information!
  4. Technical Maintenance Today we're going to perform a technical maintenance to our server infrastructure, the downtime is expected to be a minimum of 6 hours. Potentially much longer (12~24+ hours). The maintenance is going to address the issues with the huge latency in game that's been those last weeks, noticeably a lot more after the Altar of Ashes update. Please be patient!
  5. Burning

    Recovery of missing marketplace items

    RECOVERY OF MISSING ITEMS FROM THE MARKETPLACE Hello SoulWorker! Have you lost items because of the marketplace issues? If so, your items are recoverable! Following the next steps should solve it: You need to move all of your items to the bank, i.e you lost a weapon, clean entirely the Normal inventory. If you have items that cannot be stored, make sure to sort your inventory, and move those to the last slots. Log out and enter again to your character, your items should be back Repeat it multiple times to ensure all your items are back METHOD DIDN'T WORK, WHAT TO DO Do you still miss some items? In that case you need to create an account ticket [HERE] and provide the following details: Ticket Title: Lost marketplace items You need to provide an exact item name of what's been lost. All your items will be recovered manually, it's going to take a while, so please be patient!
  6. Burning

    [Game Event] Get ready for a summer trip!

    From 25/07/2018 to 01/08/2018 ◤ Quest Objective Hello SoulWorker! You're mission is to reach the following amounts of event items, and aid the whole community! This week you can find Summer Memories from dungeons of Grass Cover Camp! x 7.000.000 x 7.250.000 x 1.850.000 (Remember! You can see the current status in real time on our index page) ◤ Quest Rewards Reward for the Travel Magazine quest: Jin's Figurine x1 Jin's Mini Doll x1 Jin's Emblem Mat x1 Jin's Sofa x1 Reward for the NED Sunscreen quest: Stella's Figurine x1 Stella's Mini Doll x1 Stella's Emblem Mat x1 Stella's Sofa x1 Reward for the Summer Memories quest: Lily's Figurine x1 Lily's Mini Doll x1 Lily's Emblem Mat x1 Lily's Sofa x1 Note: The last week quest rewards can be found at HEMS, on the System Mail tab. Only available for accounts that have played the last week.
  7. Burning

    [Game Event] Get ready for a summer trip!

    From 18/07/2018 to 25/07/2018 ◤ Quest Objective Hello SoulWorker! You're mission is to reach the following amounts of event items, and aid the whole community! This week you can find Summer Memories from dungeons of Ruin Fortress! x 4.200.000 x 5.250.000 x 1.500.000 (Remember! You can see the current status in real time on our index page) ◤ Quest Rewards Reward for the Travel Magazine quest: Haru's Figurine x1 Haru's Mini Doll x1 Haru's Emblem Mat x1 Haru's Sofa x1 Reward for the NED Sunscreen quest: Erwin's Figurine x1 Erwin's Mini Doll x1 Erwin's Emblem Mat x1 Erwin's Sofa x1 Reward for the Summer Memories quest: Lily's Figurine x1 Lily's Mini Doll x1 Lily's Emblem Mat x1 Lily's Sofa x1 Note: The last week quest rewards can be found at HEMS, on the System Mail tab. Only available for accounts that have played the last week.
  8. Burning

    [Game Event] Get ready for a summer trip!

    From 11/07/2018 to 18/07/2018 ◤ Quest Objective Hello SoulWorker! You're mission is to reach the following amounts of event items, and aid the whole community! This week you can find Summer Memories from dungeons of Candus City! By the way, NED Sunscreen drops have been decreased. x 2.650.000 x 3.900.000 x 700.000 (Remember! You can see the current status in real time on our index page) ◤ Quest Rewards Reward for the Travel Magazine quest: Anti-Destruction x 10 Reward for the NED Sunscreen quest Avatar Cube x 5 (Might include parts of the Everlasting Summer avatar!!) Reward for the Summer Memories quest: Energy Converter x 10 Note: The last week quest rewards can be found at HEMS, on the System Mail tab. Only available for accounts that have played the last week.
  9. Burning

    [Game Event] Get ready for a summer trip!

    From 04/07/2018 to 11/07/2018 ◤ Quest Objective Hello SoulWorker! You're mission is to reach the following amounts of event items, and aid the whole community! This week you can find Summer Memories from dungeons of Rocco Town! By the way, NED Sunscreen drops are added to casual raids (for the whole event!) x 1.400.000 x 200.000 x 2.000.000 (Remember! You can see the current status in real time on our index page) ◤ Quest Rewards Reward for the Travel Magazine quest: Deluxe A.R Card Cube x 10 Reward for the NED Sunscreen quest Enhanced refining stone x 20 Reward for the Summer Memories quest: Energy Converter x 5 Note: The last week quest rewards can be found at HEMS, on the System Mail tab. Only available for accounts that have played the last week.
  10. Burning

    [Game Event] Get ready for a summer trip!

    From 27/06/2018 to 04/07/2018 ◤ Quest Objective Hello SoulWorker! You're mission is to reach the following amounts of event items, and aid the whole community! This week you can find Summer Memories from dungeons of Grace City! x 600.000 x 200.000 x 80.000 (Remember! You can see the current status in real time on our index page) ◤ Quest Rewards Reward for the Travel Magazine quest: Akashic Pack (11 AR Qubes) x 1 Reward for the NED Sunscreen quest Enhanced refining stone x 20 Reward for the Summer Memories quest: Energy Converter x 5
  11. Summer Trip Event The event will be active from 27/06/2018 to 01/08/2018 ❝ Hearing the crickets and cicadas making a mess of noise? Maybe there's already watermelons appearing in the grocery stores? These may be hallmarks of summer, but it doesn't really feel summer until you spend those long days doing some great activities! Here on Burning SoulWorker, we're preparing a summer trip! Aid us collecting items and gain amazing rewards ~ ❞ ◤ Event items Log in every day during the event to receive the following item from the play time rewards! Each day you'll be sent a maximum of 15 summer tickets per character (only if it's level 20 or higher), which will be stored in your HEMS Mailbox. ● Summer ticket The following items can be obtained from monster drops: ● Travel magazine: Dropped by common monsters of similar level. ● NED Sunscreen: Dropped by monsters of Steel Grave (all chapters) and Casual Raids. ● Summer memories: Look at the current weekly mission for more information. All the event items are bank shareable. ◤ Weekly mission Each week during the event there's going to be a global quest. The main goal will be to obtain a certain amount of event items with the whole community. If the quest requirements are met, everyone will receive a reward! You can find a counter of the event items in real time at our website, in the index page. This week quest is: Rocco Town ◤ Event crafts All the event rewards can be crafted at Zenith, in the Event tab. [BurningSW] Lifeguard Outfit x100 Summer tickets SD Brooch Qube x45 Summer tickets BSK Brooch Qube x45 Summer tickets FOT Brooch Qube x45 Summer tickets Akashic Qube x45 Summer tickets Anti-Destruction x45 Summer tickets Chloe's Gift (Fashion) x25 Summer tickets Jewellery Chest x15 Summer tickets Sea Mat x10 Summer tickets Sand Mat x10 Summer tickets ◤ Lifeguard Outfit Preview Gesture: Hot summer 「Watch it on action!」
  12. SERVER ONLINE It has been a while since we used this section to do the maintenances announcements. We did kinda forget to be honest. Anyway, today we're doing our (not so) weekly maintenance! We're introducing a new patch and doing basic maintenance to the servers, you can learn more of the patch there: Besides the patch we've been working on some security tools to fight hackers and glitch abusers on the game, we don't endorse it and we're going to punish everyone who hacks. The moderators from today on they are going to be able to monitor the game logs, and see database statistics to catch them. Again, we have zero tolerance against hackers. Even though if someone does help us fixing the exploits/bugs/hacks we might be benevolent, and even give a prize/award for it! So you better think twice about what are you going to do There's no ETA on how long might take the maintenance, so please be patient! If you have any question you can ask us directly on our Discord Server.
  13. Burning

    23/03/2018 - Emergency maintenance

    BANK ISSUE FIXED We have changed the individual bank inventories to account shared bank inventories. Compensation Few of you're going to miss your wasted bank tickets, so we're sending 22 x [Bank Expansion Ticket] to everyone. If you want to claim a refund for your old bank expansion tickets please create a ticket on our Account Support forum (click here). But Burning! I still miss some items! Since we have fused all your bank-related inventories an item overlap (different items on the same slot) it's likely to happen. To fix this issue you have to: Login to your character. Clean your bank (Remove all your items from here) Logout from your character Repeat from step 1 until bank it's completely clean. But SERIOUSLY BURNING, I STILL MISS SOME OF MY ITEMS WHAT DO I DO We had an issue while we were fixing this, it's very likely that new items created and stored on the bank after our 1.1 update went missing on your characters. So I need you to fill a ticket on our Account Support forum (click here). With the following content. Ticket ID: Lost Item Ticket Content: We do sincerely apologize and we're going to do our best to recover each one of your lost items, and thank you again for your support on our journey plenty of bumps.
  14. ONLINE Everyone who has been playing lately sure has noticed that there's been a lot of issues going on since the update to the SPARKLE version. Today we did find a new issue that cannot wait for the next week maintenance to be fixed. So we're proceeding to apply an emergency patch to it now. We're going to add to the servers the fixes that we did have ready for next week maintenance! Anyway, as always there's no ETA on how long this maintenance might take. So please be patient!
  15. Burning

    Codename HAMMERSTOL

    A new unknown SoulWorker is approaching Cloudream, codename HAMMERSTOL, there are hints of her everywhere, so stay awake. The ETA for her appearance is 0900 CET on 20/03/2018. Be ready for the upcoming new adventures that are going to take place at Burning SoulWorker!
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