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please i need help is not the reason that when I go to Dung Level 57? I think that you send or near the first Dungs put me in that way the screen someone can help me also can not see well the map please

image.thumb.png.1c15496f6e8463604d4ea4f08c70818b.png

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Posted (edited)

Hello there..
let me ask u this first.. does ur IGN always in black from the beginning?

 

Edited by Lieaya

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Posted (edited)

Hi
This is one of the most popular bugs in the game.
Here you can find how to fix it:

Also you can try this:

(In this dungeon If you haven't fixed black names, screen is black).

If after this, It will still not work, then you will have to wait for Administrators.

Edited by MJayK

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2 hours ago, Lieaya said:

Hola,
déjame preguntarte esto primero. ¿Tu IGN siempre está en negro desde el principio?

 

yes...the truth is I never knew the reason you see it that way

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Have you tried the way to solve the problem like MJayK recommended?
if not, you can click here . you can find how to fix it there..

If after that, It still not work, then you will have to wait for Administrators.

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